How golf players' satisfaction from golf experience predicts their loyalty intentions? Mediating role of perceived value

Akıncı S., Kıymalıoğlu A., Inana E. A.

INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH, cilt.9, sa.2, ss.117-132, 2015 (ESCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 9 Sayı: 2
  • Basım Tarihi: 2015
  • Doi Numarası: 10.1108/ijcthr-04-2014-0033
  • Dergi Adı: INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus
  • Sayfa Sayıları: ss.117-132
  • Anahtar Kelimeler: Turkey, Golf, Perceived value, Loyalty, Satisfaction, Parallel multiple mediator model, CUSTOMER SATISFACTION, BEHAVIORAL INTENTIONS, SERVICE QUALITY, MODEL, DESTINATION, PERCEPTIONS, MARKET, PRICE, ANTECEDENTS, INFORMATION
  • Akdeniz Üniversitesi Adresli: Evet

Özet

Purpose - This study aims to evaluate the perceptions and behavioral intentions of golf players by means of the relationship between customer satisfaction, perceived value and loyalty concepts.